Welcome to We Live Water

I’m delighted to welcome you to our We Live Water website.

Here you’ll find stories we’d like to share with you on what we’ve done to ensure we provide you with a first class service. We are proud to deliver a great water and wastewater service; you can learn more about how we performed last year in our Annual Performance Report, which you can find on the “How we’ve performed” page.

Doing things the right way is as important to us as what we do – which is why we are driven by our company values of being customer focused; results driven, creative, ethical and working together as one team.

At Northumbrian Water Group we want to deliver unrivalled service. We do this by putting customers at the heart of our business. We’re also passionate about looking after the environment and communities we work in.

I do hope you enjoy reading more about the work we do and I’d like to thank you for taking the time to look at our stories.

Best wishes

Heidi